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Shipping and customs guides
Crossing a border asks you to make declarations you are legally answerable for. These guides explain the rules that catch UK sellers out most often, written from primary sources and dated so you can see how current they are.
Sending parcels to Northern IrelandHow the Windsor Framework works for GB to NI parcels. Consumer vs business movements, UKIMS, what at risk means, and what each carrier needs.Read the guideFood, plants and animal products to Northern IrelandSPS goods need certification to reach Northern Ireland. NIRMS, plant health labels and export health certificates explained, plus what happens if you send without them.Read the guideCommodity codes and the EU €3 dutyFrom 1 July 2026 the EU charges a flat €3 duty on parcels up to €150. It is charged per commodity code, not per parcel. Here is how it is counted.Read the guideIOSS and EU VATWhen you may claim IOSS, whose number travels on a marketplace order, and how the €150 threshold is actually calculated.Read the guideWho pays the duty: DAP and DDPThe difference between your customer paying duty at the door and you paying it up front, and why DDP is not simply a software setting.Read the guideWhat you can and cannot sendThe categories no UK parcel network carries, what restricted really means, and why your own carrier account may have different terms from anyone else's.Read the guide
Not sure how this applies to what you sell?
You do not have to work it out alone. Tell us what you ship and where, and someone here will talk it through with you. We would far rather answer a question early than see a parcel held at a border.
Talk to the teamLet the software keep track of it
Pick Pack Track produces the customs paperwork, handles Northern Ireland declarations and resolves IOSS while you print the label. Ten carriers, your own accounts, no per label markup.
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